Pixel Talk – A Live Chat Support Application on NodeJS

Description

This highly effective & proficient Pixel Talk, which is a Live Chat Support Application on NodeJS is going to help you connect with your clients/customers in a better way and this well-crafted application will help you take your business to the next of productivity and profitability.

Some of the salient features of this incredible application –

• Fully Responsive.
• Real-time chat support for web users.
• Chat sorting feature.
• Notification when the new message received.
• Customers can be added project-wise.
• Customers will be able to send messages.
• There are two types of access – Admin access & Operator access.

Admin Access –

• Admin has the rights to manage projects and Operators.
• Admin can reply to the customers.
• Admin assigns the project to the Operator.
• Admin can edit or delete Operators.
• Admin can modify project settings like:-
• Admin can edit the project.
• Admin can add and remove project to favourite.
• Admin will be able to delete the customers.
• Admin will be able to change the widget theme colour.
• Admin can change the widget position – left or right.
• Admin can change the widget type – bubble or button.
• Admin can change the custom labels name.
• Admin can change custom placeholder.
• Admin can change custom error messages.
• Admin can change project status and delete projects.
• Admin can add expiry dates.

Operator Access –

• The operator can see projects only that are allocated.
• The operator can reply to customers.
• The operator can change his profile.